Better Technical Support 

Are you happy with the technical support provided by your technology vendor. For those of you who call your tech vendor directly, and not a local consultant, you probably end up waiting on hold a long time.

Wouldn't it be nice if the tech vendor called you at a certain time - no hold time. Or even better, immediately. Amazon.com Unbox users have this service and it works quite, quite well.

What do you think?

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