http://smallbiztechnology.ideascale.com/akira/dtd/424-602 <table width="100%"> <tr><td width="100" valign="top"> <div align="center" style="width:100px; text-align:center; border: 1px solid silver; padding:8px; font-family:Tahoma;"><div style="padding:5px;font-size:2em">0</div><div><a href="http://smallbiztechnology.ideascale.com/akira/dtd/424-602">Vote&nbsp;On&nbsp;Idea</a></div></div> </td><td valign="top"> <div>Are you happy with the technical support provided by your technology vendor. For those of you who call your tech vendor directly, and not a local consultant, you probably end up waiting on hold a long time.<br/><br/>Wouldn't it be nice if the tech vendor called you at a certain time - no hold time. Or even better, immediately. Amazon.com Unbox users have this service and it works quite, quite well.<br/><br/>What do you think? </div><div id="IdeaScale_IdeaFooter"><span style="border-right: 1px solid silver; margin:0 10px 0 0; padding: 0 5px 0 0; color: #666;"><a id="DiscussionTopic_424" href="http://smallbiztechnology.ideascale.com/akira/dtd/424-602">Comments (0)</a></span><span id="DiscussionTopicTag_424">Category/Tags : <a href="/akira/ideafactory.do?discussionID=737">technology (1)</a>&nbsp;support</span><div style="margin-top:3px;" id="DiscussionTopicComment_424"></div></div></td></tr></table> Sat, 10 May 2008 00:00:00 PDT http://smallbiztechnology.ideascale.com/akira/dtd/424-602